North Carolina Workers’ Compensation Guide

By Stewart Law Offices
Workers' Compensation Guide

The experienced North Carolina workers’ compensation attorneys at Stewart Law Offices fight for the rights of employees who are injured at work or diagnosed with a job-related disease. Call or contact us today to learn how we can build a workers’ compensation claim that demands maximum benefits for your injuries and losses.

What is Workers’ Compensation?

North Carolina Workers’ Compensation Lawyer (or “workers’ comp”) advocates for medical coverage, wage reimbursement, and other non-monetary benefits to workers who are involved in workplace accidents or diagnosed with an occupational disease. North Carolina employers with three or more employees are required to carry workers’ compensation coverage, with certain exceptions.

Who Handles North Carolina Workers’ Compensation Claims?

The North Carolina Industrial Commission (NCIC) oversees the state’s workers’ compensation system. Its deputy commissioners and commissioners are responsible for resolving disputes between injured workers, employers, and employers’ insurance companies over access to appropriate workers’ compensation benefits.

Workers’ Comp Statute of Limitations in NC

  • Workplace injury: 2 years from the date of the accident
  • Occupational disease:  2 years from the date of diagnosis or the date on which the individual became disabled from occupational disease 
  • Death benefits: 2 years from the date of death

Failure to file on time can bar a workers’ compensation claim forever.

Notification Requirements for Workers’ Compensation

  • Worker must report the injury to the employer within 30 days
  • File a Form 18 —Notice of Accident to Employer and Claim of Employee with the N.C. Industrial Commission (provide a copy to the employer)
  • Employer has 5 days from the date of injury or allegation of injury to file a Form 19 — Employer’s Report of Injury to Employee with its insurance carrier

Filing Requirements

All forms and documents must be filed with the NCIC electronically

Employer Response to Claims

  • Employer/insurance carrier has 30 days from the Form 18 acknowledgment letter to admit, deny, or pay the claim without prejudice (by completing Form 60, 61, or 63, whichever is appropriate)

Average Weekly Wage (AWW)

  • Calculated by totaling the amount of wages for 1 year prior to injury and dividing by 52
  • If the employee worked less than one year, divide wages by the number of weeks worked
  • Any period in which an employee missed more than seven consecutive calendar days of work was not included in the calculation

Workers’ Comp Claim Compensation Rates

  • Calculation: 66⅔ percent of the average weekly wage not exceeding the state’s maximum rate
  • Maximum rate: Adjusted annually ($1,380.00 for 2025)
  • Minimum rate: $30 a week
  • Mileage: Reimbursed for medical treatment more than 20 miles round trip (Also adjusted annually — 70 cents per mile for 2026)
  • Other costs: Travel, hotel, and food costs may also be reimbursed if an overnight stay is necessary for medical treatment.

(Note: Maximum rates, mileage reimbursement details, and administrative practices can change—confirm current figures and requirements for the injury date.)

Waiting Period For Payment

  • Must wait 7 days before benefits (aside from medical expenses) can be paid
  • If you are out of work for more than 21 days, you will be reimbursed for the first 7 days
  • Payments are made weekly unless NCIC directs otherwise

Medical Benefits For Eligible Workers

  • Covered costs: Employer must pay for medical treatment that can cure an injury, relieve pain, or help the employee get back to work. Includes payment for medical conditions that are a “direct and natural consequence” of job injury.

Handling Workers’ Comp Disputes in North Carolina

If medical treatment and wage reimbursement do not happen promptly, an employee can call the insurance carrier or request a hearing with the NCIC by filing a Form 33 — Request that Claim Be Assigned for Hearing

Types of Disability Benefits

Temporary Total Disability (TTD)

  • For workers who are totally disabled (but temporarily) after a workplace accident
  • 66⅔ percent of the AWW wage not exceeding the state’s maximum compensation rate
  • Benefits still payable while employee is authorized to return to work but with restrictions

Temporary Partial Disability (TPD)

  • Paid when the healing worker can return to work, but will be earning lower wages
  • 66⅔ percent of the difference between AWW pre-injury and AWW post-injury, not to exceed the state maximum

Permanent Total Disability (PTD)

Permanent Total Disability (PTD) applies to workers with severe, specified injuries rendering them unable to return to suitable employment. Unlike temporary total disability (capped at 500 weeks), qualifying PTD under § 97-29(d) provides lifetime benefits.

Workers receive 66⅔% of their average weekly wage (subject to state max) for life, plus ongoing medical care.

Injuries that typically qualify for presumptive PTD include:

  • Loss of both hands, arms, feet, legs, eyes, or any two thereof
  • Severe spinal paralysis of arms, legs, or trunk
  • Severe brain/closed-head injury with permanent impairments
  • Second- or third-degree burns to 33%+ of body surface

Permanent Partial Disability

  • Payable to workers who have reached maximum medical improvement (MMI) but continue to have impairments to “scheduled” body parts according to N.C. North Carolina Workers’ Comp Lawyer (N.C.G.S. §97-31)
  • MMI is determined by the doctor, and the worker is assigned a rating that represents the percentage of loss of use
  • Scheduled body parts are entitled to benefits for a set number of weeks based on the percentage

Scheduled Members and Body Parts

Injury to Compensation (Weeks)

  • Arm – 240
  • Back-  300
    *If a worker’s loss of use is 75% or greater, they may qualify for total loss scheduling and potential industrial disability benefits.
  • Ears:
    One ear – 70
    Both – 150
  • Eye – 120
  • Fingers*:
    Thumb – 75
    First (index) – 45
    Second – 40
    Third – 25
    Fourth (little) – 20
    *Loss of first phalange of thumb/ finger counts loss of half of affected digit and compensation will be for one-half the weeks specified
  • Foot – 144
  • Hand – 200
  • Leg – 200
  • Toes*:
    Great – 35
    All others – 10
    *Loss of first phalange of any toe counts loss of half of affected digit and compensation will be for one-half the weeks specified
  • Serious head or facial disfigurement – Up to $20,000
    Serious bodily disfigurement – Up to $10,000
    Loss/permanent injury to any important organ – Up to $20,000

NC Workers’ Compensation Death Benefits

  • Death must be a compensable injury
  • Must occur within 6 years of date of accident or onset of disability, or within 2 years of a final determination of disability by NCIC (whichever is later)
  • Payable to dependents of employee, with burial expenses not exceeding $10,000
  • 500 weeks after death for claims after 6/24/11; some exceptions apply

Contact the N.C. Industrial Commission

Mailing Address

1240 Mail Service Center
Raleigh, NC 27699-1240

Physical Location

430 N. Salisbury St.
Raleigh, NC 27603

NCIC Main Phone Number*

(919) 807-2501
(800) 688-8349
*Press 1 to find out the status of Form 18, 19 or to learn your NCIC File Number
*Press 3 for claims or procedure questions
*Press 0 for general questions

Fax Number

(919) 715-0282
Email: infospec@ic.nc.gov

Important N.C. Workers’ Compensation Forms

DISCLAIMER: This guide provides general information about North Carolina workers’ compensation laws and procedures. It is not intended as legal advice and does not create an attorney-client relationship. Workers’ compensation laws are complex and subject to change. For advice about your specific situation, please contact a qualified workers’ compensation attorney.