The North Carolina Industrial Commission (NCIC) administers and adjudicates all workers’ compensation claims in the state, including those from Charlotte. If your employer’s insurer accepts liability and begins payments, you may never need direct interaction with the NCIC, but if your claim is disputed or denied, the Commission functions as the court, with hearings before a Deputy Commissioner, appeals to the Full Commission, and further appeals to the Court of Appeals. The NCIC also reviews and approves all lump‑sum settlements to ensure fairness and protection of injured workers, making experienced legal representation essential in disputed cases.